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Home > CTYOnline > Technical Support
Distance Education - Browser Setup

Most of our courses require a standards-compliant web browser, with the following features enabled:

  • Javascript: most web-based courses and CTY web sites.
  • pop-up windows: most web-based courses, Writing CD, WebCT.
  • cookies (first party): all web-based courses, WebCT, Math Whiteboard, Quiz Corner.
  • Java: Whiteboard, Problem Solving, Grades 1-6 Math.
  • Flash plugin: most web-based courses, Writing CDs.
  • QuickTime: all CD-based courses.
  • Authorware web player: Honors Biology & Chemistry.
How to configure your web browser

In general, the default configuration of an up-to-date web browser should work correctly with our courses. If you desire to make any changes, you should insure that they do not interfere with the operation of our courseware.

You also must manage any 3rd party add-ons (such as plugins, toolbars, or BHOs) that you have installed, and adjust or remove them if needed. Many popular toolbars are known to conflict with online courses.

Settings for Microsoft Internet Explorer (Windows)
  1. Make sure Windows is fully updated and protected from spyware
  2. Open Internet Explorer
  3. Click the Tools menu -> Internet Options
  4. Click the Privacy tab
  5. Set the Privacy level to Medium (Medium-High may also work for some courses)
  6. Click the Security tab
  7. There are four Zones here: Internet, Local, Trusted, & Restricted
  8. Click on the Internet icon, then set the Security Level to Medium
  9. Click on the Local icon, then set the Security Level to Medium
  10. Click on the Trusted icon, then set the Security Level to Medium
  11. Add your course web site or sites to the Trusted zone
  12. Click on the Restricted icon, then set the Security Level to High
  13. Click the OK button

If you want to use Custom levels or Advanced settings instead, that's okay, but it is your responsibility to make sure that your browser is compatible with our courses.

Settings for Mozilla Firefox

Most of the defaults for Firefox should work with our courses. You will probably need to add your course site to the Allowed Sites list (under Options -> Content tab -> Popup Windows). If you want to use custom settings instead, that's okay, but it is your responsibility to make sure that your browser is compatible with our courses.

Note for Safari, Opera, and other browsers

Any standards-compliant web browser probably should work with our programs, but these browsers may or may not be officially supported depending on the course.

Technical Support

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CTY is accredited for grades 5 through 12 by the Commission on Secondary Schools of the Middle States Association of Colleges and Schools.

Center for Talented Youth -- A world leader in gifted education
5801 Smith Ave #400 McAuley Hall, Baltimore, Maryland 21209
Phone: 410 735-4100 / 410 735-6200 / Email: ctyinfo@jhu.edu

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